This page explains the text messages Global X Technology, LLC sends, how you consent to receive them, and how you stop them. It applies to SMS and MMS messages sent by GXT from its own business numbers.
Global X Technology — Service & Support Notifications. Operated by Global X Technology, LLC, Bakersfield, California.
GXT texts are customer care and transactional messages tied to work you asked us to do. Specifically:
We do not send recurring marketing or promotional text campaigns under this program, and we do not text people who have not given us their number in connection with our services.
You opt in to GXT text messages by doing one of these things:
Consent is not a condition of purchase. You do not have to agree to receive text messages to buy anything from us or to get support. If you would rather we call or email, say so and we will.
You must be at least 18 years old and the account holder of the phone, or have the account holder's permission, to opt in.
Message frequency varies and depends on your active work with us. Most clients get messages only around a scheduled visit, an open ticket, or an invoice — often just a few per month. During an active project, outage, or emergency engagement, the volume can be higher for a short period.
Message and data rates may apply. GXT does not charge you for these messages, but your mobile carrier may, depending on your plan. Check with your carrier if you are unsure.
You can opt out at any time. Reply STOP to any message from us. You will get one final confirmation message, and then we will stop texting that number.
We also honor END, CANCEL, UNSUBSCRIBE, QUIT, and STOPALL. You can also just tell an engineer, or email Lloyd@lloydhollins.com, and we will remove the number.
Opting out of texts does not cancel your service — we will simply reach you by phone or email instead. If you later want texts back, reply START or ask us to re-enable them.
Reply HELP to any message for support information, or contact us directly:
Email: Lloyd@lloydhollins.com
Phone: 661-342-6046
Hours: Mon–Fri 8a–6p PT · Emergency line 24/7
Message delivery is subject to your mobile carrier's network and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Supported carriers may change over time. Because delivery is not guaranteed, do not rely on SMS alone for anything time-critical — for emergencies, call us.
We collect your mobile number and a record of your consent — what you agreed to, when, and how. We use them only to send the messages described above.
We do not sell your phone number, and we do not share mobile opt-in consent or phone numbers collected for SMS with any third party for their own marketing. The only parties who touch this data are the messaging and telephony providers who deliver messages on our behalf under contract.
Full details are in our Privacy Policy. Our Terms of Service cover the rest of the relationship.
This policy covers messages sent by GXT. It does not cover RingBlast, our mass voice and SMS broadcast product.
When you use RingBlast, you are the sender — you build your own recipient list and you are responsible for obtaining and documenting consent from every person on it, and for complying with the TCPA and all applicable messaging regulations. RingBlast requires double opt-in for its broadcast lists. Recipients of a RingBlast broadcast should direct opt-out and consent questions to the organization that sent the message, not to GXT.
We may update this policy. Material changes will be posted here with a new "Last updated" date.