GXT product · Ratings defense + review-first automation

Protect the rating. Move the queue. Keep the human in charge.

Field Nation Automation Hub is a review-first SaaS for operators who need faster replies without sloppy closeouts. It centralizes job intake, drafts the next action, highlights rating-risk work, and keeps an audit trail so every send still gets a human yes.

Tracked

4 queue signals

Job age, approval state, closeout status, and response priority.

Modes

2 review paths

Solo approval for operators or team gate for shared queues.

Safety

0 passwords stored

Human review stays in place and every action is logged.

Workspace

Field Nation Counters App

One place for nationwide scans, counter pricing, scheduling, messaging, and audit steps.

Live queue connected Last sync 2 min ago Open pilot
Inbox

Full U.S. scan and assignment discovery

14 open

Scan scope

500-mile anchor buckets

Scan the United States by anchor buckets, merge overlaps, and dedupe assignments into one nationwide view.

Live queues

Available, routed, and pending

Surface what is active right now across available, routed, counter, requested, assigned, and pending work.

Coverage map

State, zip, and region

Organize results by geography and highlight where assignment clusters are concentrated.

Deduped

One assignment, one count

Overlapping sweeps collapse into one view so nothing is counted twice.

Counters

Counter pricing and guardrails

Draft mode

Pricing

Hourly, blended, fixed

Generate counter amounts automatically with hourly, blended, and fixed pricing patterns.

Travel

Trip-charge logic

Apply travel and trip-charge rules consistently so pricing stays reusable across runs.

Guardrails

Eligibility checks

Skip blocked or request-only bundles and verify live status before updating anything.

Closeout

Dispatcher messaging and schedule management

Checklist mode

Messaging

Late-running / ETA updates

Generate short check-in, running-late, and ETA follow-up messages tied to assignment state.

Schedule

Today, at-risk, and confirmed

Track today’s assignments, surface overlaps, and show which jobs are time-set or at risk.

Audit

Queue management and reporting

Logged

Queue order

Sort by urgency

Sort assignments by urgency, status, buyer, or location and sweep repeatedly through the day.

Exports

JSON and CSV

Export assignment summaries, call sheets, and data ready for CRM or dispatch workflows.

Workflow

API first, UI fallback

Use the API when available and the UI when needed, with repeatable scans per day.

Audit trail

Approval history

Keep a clear record of updates, submissions, and message actions for review.

Pilot builder

Shape the workflow before you build it.

Enter your queue size and approval style, then generate a pilot plan. The result stays in this browser so you can keep tuning it.

Live output

Pilot plan preview

Your generated plan will appear here with a queue band, automation hours, and recommended next steps.

Activity

What the pilot would do

1

Generate the plan

Fill out the intake form to shape the queue, team, and approval flow for the pilot.

2

Review the recommendation

The dashboard will outline the workload band, suggested routing, and what to automate first.

3

Keep a record

The browser saves the last plan so the pilot state is easy to revisit during a live review.

Why it matters

Less guessing. More visible workflow.

The page should tell a buyer exactly what improves. This product is built to reduce rushed replies, missed closeouts, and rating damage while keeping the operator in control.

Protect the rating

Flag jobs that are high-risk for a bad rating before they turn into rushed replies or unfinished closeouts.

Answer faster

Draft the next response, the counter-offer, or the closeout checklist so the operator can review and send quickly.

Track what slipped

See which items are waiting on approval, which are aging, and which ones need a follow-up before they stall.

Feature map

Everything the app should show at a glance.

These are the feature sets you asked for, grouped into an app-style view so the workflow feels concrete and complete.

Scan

Full U.S. scan

Scan the entire United States by 500-mile anchor buckets, merge overlaps, and dedupe assignments nationwide.

Discovery

Assignment discovery

Pull live Field Nation queues and surface available, routed, counter, requested, assigned, and pending work.

Map

Coverage mapping

Organize results by state, zip, and region, then show cluster density by geography.

Pricing

Counter pricing

Generate automatic counters with hourly, blended, and fixed patterns plus travel and trip-charge logic.

Guardrails

Eligibility / guardrails

Skip blocked or request-only bundles, respect qualification rules, and verify live status before changes.

Messaging

Dispatcher messaging

Generate short late-running and availability messages, plus check-in, running-late, and ETA follow-ups.

Schedule

Schedule management

Track today’s assignments, show what is at risk, confirmed, or time-set, and manage travel buffers.

Queue

Queue management

Sort by urgency, status, buyer, or location and surface the items needing attention first.

Reports

Reporting / export

Export JSON and CSV, generate call sheets and summaries, and feed downstream CRM or dispatch workflows.

Workflow

Operational workflow

Use API-first when available, fall back to the UI when needed, and repeat scans several times per day.

Dashboard preview

A clean workspace for the operator.

This is the shape of the SaaS: one screen that shows what is queued, what is waiting on approval, what is already in motion, and what needs attention before the rating takes a hit.

Queue

14 jobs waiting

Urgent, today, and follow-up items grouped by response deadline.

Approval

6 drafts ready

Suggested counter-offers and closeout notes waiting for a quick review.

Today

Operations snapshot

Updated moments ago

Response time

17 min avg

Closeout rate

94%

Awaiting review

9 items

Audit trail

100% logged

1

Intake lands in the queue

Requests arrive with priority, site, due date, and the next suggested action already filled in.

2

You review the draft

The system proposes a reply, offer, or closeout checklist, but the operator still clicks approve.

3

The action is logged

Every send, note, and status change is written into the audit trail so there is a record of what happened.

Controls

Built to stay inside the lines.

This is not a black box. The product is meant to keep the operator in control, avoid password storage, and make every action visible enough to review later.

Human approval

Nothing goes out without a review step. The system suggests; the user decides.

Audit logs

Responses, edits, and status changes are recorded so teams can trace how a job moved through the queue.

Private by default

No password-sharing promise, no mysterious background behavior, and no need to expose more than the workflow requires.

Pricing shape

Start small, then expand once it proves itself.

The first version should prove time savings on a real queue. Once that works, it can grow into a broader operations layer for more users and more job types.

Pilot

Solo operator

One queue, one review workflow, one clean dashboard for a single operator or owner-operator.

Best for proving value

Team

Small crew

Shared queueing, assignment notes, and approval status for a small dispatch or field operations team.

Best for a shared workflow

Enterprise

Custom rollout

Branded screens, custom job rules, and implementation support for a larger client or managed service team.

Best for multi-user ops

FAQ

The questions a buyer will ask first.

If the page does not answer the obvious questions, it feels vague. These are the ones that should be on the page from the start.

What does it automate?

Queue triage, draft replies, counter-offers, closeout reminders, and audit logging. The human still approves every send.

How do you protect ratings?

By surfacing aging jobs, closeout risk, and response lag before they turn into rushed work or missed follow-through.

Can it fit a small team?

Yes. The pilot starts as one queue and one review workflow, then expands to a shared team view when it makes sense.

Next step

Want the first pilot built around your real workflow?

Send the queue shape, the job types, and what a clean closeout looks like. We can turn that into a working product surface and keep the human approval step intact.

Start the pilot Email Lloyd Back to GXT

Built for review-first automation, not blind automation.

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